Frequently Asked Questions (FAQ)
About Mountain CE
Are you a state-approved CE provider?
- Utah Insurance CE Provider # 14192
- Idaho Insurance CE Provider # 169583
How do I contact Mountain CE?
- Call (801) 518-1956
- Text (801) 518-5016
- Email marlene@mountainCE.com
- Text (801) 518-5016
- Email marlene@mountainCE.com
What are your business hours?
How long have you been in business?
Why do you have a mountain goat in your logo?
Study for Insurance Exam
Which insurance exam do I need to study for, take, and pass?
- Producer – someone who sells, solicits, negotiates, or services insurance policies or plans (most common license type)
- Consultant (Utah) – someone who provides advice to an insurance customer for a fee (there are not many consultants compared to producers)
- Broker (Arizona) – someone who provides advice to an insurance customer for a fee (there are not many brokers compared to producers)
- Adjuster – someone who settles insurance claims; only independent and public adjusters are required to be licensed
- Property & Casualty – includes products such as auto, homeowners, umbrella, commercial, businessowners, and workers compensation insurance
- Personal Lines – includes products such as personal auto, homeowners, and personal umbrella insurance
- Life – includes products such as life insurance and annuities
- Accident/Health – includes products such as major medical, disability, Medicare Advantage, Medicare Supplement, and long-term care insurance
Which study options do you offer for exam prep?
- Online course, quizzes, and practice exam (60-day access)
- Printed study guide and flashcards
- Webinar instruction (number of hours varies depending on the exam)
- Online course, quizzes, and practice exam (60-day access)
- Printed study guide and flashcards
- Online course, quizzes, and practice exam (60-day access)
How long does it take to study for the exam?
I am a manager; how can I monitor the exam study progress of my team member(s)?
Take State Insurance Exam
How much does it cost to take the state insurance exam?
- Utah – $32 for one line (for example, Life)
- Utah – $44 for two lines (for example, Property and Casualty)
- Arizona – $44 for one line (for example, Life)
- Arizona – $56 for two lines (for example, Property and Casualty)
- Idaho – $65 per line (for example, Life)
How do I get scheduled to take the state insurance exam?
- Utah – https://www.prometric.com/utah/insurance and follow the instructions
- Arizona – https://www.prometric.com/arizona/insurance and follow the instructions
- Idaho – https://home.pearsonvue.com/id/insurance and follow the instructions
Get Insurance License
How much does it cost to get my insurance license?
- Utah – $28.25 for fingerprint submission fee (+ $6 Prometric processing fee); $75 for individual license fee
- Arizona – $120 per license class (for the producer and adjuster license classes); regarding the fee for fingerprints, go to www.prometric.com/arizona/insurance and follow the instructions
- Idaho – $70 for fingerprint processing fee; $80 for license application fee (regardless of the number of lines)
Once I pass the exam, how do I get fingerprinted?
- Utah – https://www.prometric.com/utah/insurance and scroll down to 3. Fingerprint Service
- Arizona – https://www.prometric.com/arizona/insurance and follow the instructions
- Idaho – https://home.pearsonvue.com/id/insurance and follow the instructions
Once I pass the exam, how do apply for my insurance license?
You can apply for your insurance license one of two ways:
- https://www.nipr.com > Licensing Center > Apply for a License
- https://www.sircon.com > Apply for a License
Once I apply for my insurance license, how long does it take to receive it?
- Utah – Please call the Utah Department of Insurance - (801) 957-9240
- Arizona – Please call the Arizona Department of Insurance - (602) 364-3100
- Idaho – Please call the Idaho Department of Insurance - (208) 334-4250
Take Insurance CE and Become CE Compliant
Are you a state-approved CE provider?
- Utah Insurance CE Provider # 14192
- Idaho Insurance CE Provider # 169583
When does my insurance license expire?
For Utah and Idaho resident licensees, your license will expire every two years on the last day of your birth month (unless renewed).
For Arizona resident licensees, your license will expire every four years on the last day of your birth month (unless renewed).
To find your license expiration date:
- Utah – https://insurance.utah.gov/ > Licensee > Look up a company, agency, or individual agent > Search by Name
- Idaho – https://sbs.naic.org/solar-external-lookup/
- Arizona – https://sbs.naic.org/solar-external-lookup/
How do I find my state insurance license number?
- Utah – https://insurance.utah.gov/ > Licensee > Look up a company, agency, or individual agent > Search by Name
- Idaho – https://sbs.naic.org/solar-external-lookup/
- Arizona – https://sbs.naic.org/solar-external-lookup/
How many CE credits do I need, and which courses do I need to take?
- Utah – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
- Idaho – https://www.statebasedsystems.com/solar/index.html > Print Education Transcript
- Arizona – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
How do your Online Classroom Equivalent courses work?
- Our most popular CE option
- Complete your CE requirements at your own pace anytime, anywhere; works on all devices
- Complete a little or a lot at a time when it’s convenient for you; continue where you left off
- Short quizzes after each lesson; no final exam
- These courses never expire; once purchased, they will remain in the Registered Courses section of your Mountain CE account profile until you complete them
- As you complete each course, it will be removed from the Registered Courses section of your account profile and placed in the Completed Courses section; there you be able to view and/or print your Certificate of Completion by selecting the download icon in the Certificate column for each completed course
How long does it take to complete your Online Classroom Equivalent courses?
How do your Live Webinar courses work?
- Conducted four days each month via Zoom
- No quizzes or exams
- Just log in and participate as desired
Why do you charge a per credit recording fee?
How do I view or print a CE course completion certificate?
Follow these steps to view or print a CE course completion certificate for the Mountain CE courses you have completed:
- Log into your Mountain CE account to view your Account/Courses page
- As you complete each course, it will be removed from the Registered CE Courses section of your Account/Courses page and placed in the Completed CE Courses section; there you be able to view and/or print your Certificate of Completion by selecting the download icon in the Certificate column for each completed course
When will you report my CE course completions -- to Sircon (UT) or SBS (ID)?
How do I view my CE transcript, and how do I know if I am compliant?
- Utah – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
- Idaho – https://www.statebasedsystems.com/solar/index.html > Print Education Transcript
- Arizona – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
Renew or Reinstate Insurance License
Does Mountain CE renew my license for me?
I completed my CE; how do I renew my license?
You can renew your insurance license one of two ways:
- https://www.nipr.com > Licensing Center > Renew a License
- https://www.sircon.com > Renew or Reinstate a License
I completed my CE; how do I reinstate my license?
You can reinstate your insurance license one of two ways:
- https://www.nipr.com > Licensing Center > Renew a License
- https://www.sircon.com > Renew or Reinstate a License
I completed my CE; why am I unable to renew my license?
I renewed my insurance license; how do I print it?
- Utah – https://www.sircon.com > Print a License
- Idaho – https://www.statebasedsystems.com/solar/index.html > Print License
- Arizona – https://www.sircon.com > Print a License