Frequently Asked Questions (FAQ)

Mountain CE is state-approved as a CE provider in Utah and Idaho.

• Utah Insurance CE Provider # 14192
• Idaho Insurance CE Provider # 169583

During business hours:

• Call (801) 518-1956
• Text (801) 518-5016
• Email marlene@mountainCE.com

After business hours

• Text (801) 518-5016
• Email marlene@mountainCE.com

9:00 am to 5:00 pm; Mountain Time; Monday thru Friday (except holidays)

Mountain CE started in 2005, and we have been providing training to insurance professionals ever since.

The mountain goat is a symbol of strength, stability, and dependability; furthermore, GOAT stands for Greatest Of All Time!

First, you must determine which license type you need:

• Producer – someone who sells, solicits, negotiates, or services insurance policies or plans (most common license type)
• Consultant (Utah) – someone who provides advice to an insurance customer for a fee (there are not many consultants compared to producers)
• Broker (Arizona) – someone who provides advice to an insurance customer for a fee (there are not many brokers compared to producers)
• Adjuster – someone who settles insurance claims; only independent and public adjusters are required to be licensed

Second, you must determine which line(s) of business you will be selling or servicing:

• Property & Casualty – includes products such as auto, homeowners, umbrella, commercial, businessowners, and workers compensation insurance
• Personal Lines – includes products such as personal auto, homeowners, and personal umbrella insurance
• Life – includes products such as life insurance and annuities
• Accident/Health – includes products such as major medical, disability, Medicare Advantage, Medicare Supplement, and long-term care insurance

Option #1

• Online course, quizzes, and practice exam (60-day access)
• Printed study guide and flashcards
• Webinar instruction (number of hours varies depending on the exam)

Option #2

• Online course, quizzes, and practice exam (60-day access)
• Printed study guide and flashcards

Option #3

• Online course, quizzes, and practice exam (60-day access)

We recommend studying a minimum of 20 hours per line of insurance, spread out over a week or two. For example: if you are studying for the Property & Casualty Producer exam (two lines), that means a minimum of 40 hours; if you are studying for the Life Producer exam (one line), that means a minimum of 20 hours.

Yes. Please contact us if you are a manager or trainer. We can set up a portal for you to monitor the study progress of your team members.

It depends on your state and which exam you are taking:

• Utah – $32 for one line (for example, Life)
• Utah – $44 for two lines (for example, Property and Casualty)
• Arizona – $44 for one line (for example, Life)
• Arizona – $56 for two lines (for example, Property and Casualty)
• Idaho – $65 per line (for example, Life)

• Utah – https://www.prometric.com/utah/insurance and follow the instructions
• Arizona – https://www.prometric.com/arizona/insurance and follow the instructions
• Idaho – https://home.pearsonvue.com/id/insurance and follow the instructions

• Utah – $28.25 for fingerprint submission fee (+ $6 Prometric processing fee); $75 for individual license fee
• Arizona – $120 per license class (for the producer and adjuster license classes); regarding the fee for fingerprints, go to www.prometric.com/arizona/insurance and follow the instructions
• Idaho – $70 for fingerprint processing fee; $80 for license application fee (regardless of the number of lines)

• Utah – https://www.prometric.com/utah/insurance and scroll down to 3. Fingerprint Service
• Arizona – https://www.prometric.com/arizona/insurance and follow the instructions
• Idaho – https://home.pearsonvue.com/id/insurance and follow the instructions

You can apply for your insurance license one of two ways:

• https://www.nipr.com > Licensing Center > Apply for a License
• https://www.sircon.com > Apply for a License

• Utah – Please call the Utah Department of Insurance - (801) 957-9240
• Arizona – Please call the Arizona Department of Insurance - (602) 364-3100
• Idaho – Please call the Idaho Department of Insurance - (208) 334-4250

Mountain CE is state-approved as a CE provider in Utah and Idaho.

• Utah Insurance CE Provider # 14192
• Idaho Insurance CE Provider # 169583

For Utah and Idaho resident licensees, your license will expire every two years on the last day of your birth month (unless renewed).

For Arizona resident licensees, your license will expire every four years on the last day of your birth month (unless renewed).

To find your license expiration date:

• Utah – https://insurance.utah.gov/ > Licensee > Look up a company, agency, or individual agent > Search by Name
• Idaho – https://sbs.naic.org/solar-external-lookup/
• Arizona – https://sbs.naic.org/solar-external-lookup/

• Utah – https://insurance.utah.gov/ > Licensee > Look up a company, agency, or individual agent > Search by Name
• Idaho – https://sbs.naic.org/solar-external-lookup/
• Arizona – https://sbs.naic.org/solar-external-lookup/

• Utah – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
• Idaho – https://www.statebasedsystems.com/solar/index.html > Print Education Transcript
• Arizona – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry

• Our most popular CE option 
• Complete your CE requirements at your own pace anytime, anywhere; works on all devices 
• Complete a little or a lot at a time when it’s convenient for you; continue where you left off 
• Short quizzes after each lesson; no final exam 
• These courses never expire; once purchased, they will remain in the Registered Courses section of your Mountain CE account profile until you complete them 
• As you complete each course, it will be removed from the Registered Courses section of your account profile and placed in the Completed Courses section; there you be able to view and/or print your Certificate of Completion by selecting the download icon in the Certificate column for each completed course

Everyone works at a different pace; if you are already familiar with the subject matter and have good computer navigation abilities, you will complete the courses faster than someone who doesn’t have those skills.

• Conducted four days each month via Zoom
• No quizzes or exams
• Just log in and participate as desired

CE providers are charged a recording fee ($1.25 per credit for Utah; $1.00 per credit for Idaho) when submitting CE course completions to Sircon or SBS; we collect this fee when you purchase your CE courses, so we have these funds available when we are required to pay the Sircon and SBS recording fees each month. In addition to this recording fee, you need to pay a fee to renew or reinstate your license.

Follow these steps to view or print a CE course completion certificate for the Mountain CE courses you have completed:

1. Log into your Mountain CE account to view your Account/Courses page
2. As you complete each course, it will be removed from the Registered CE Courses section of your Account/Courses page and placed in the Completed CE Courses section; there you be able to view and/or print your Certificate of Completion by selecting the download icon in the Certificate column for each completed course

We normally report CE course completions to Sircon (UT) and SBS (ID) twice each business day (morning and afternoon) and typically once per day on weekends and holidays; if your need is urgent, please contact us and we may be able to report on demand.

• Utah – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry
• Idaho – https://www.statebasedsystems.com/solar/index.html > Print Education Transcript
• Arizona – https://www.sircon.com > Look up Courses or Transcript > Continuing Education Transcript Inquiry

No. Mountain CE does not have the authority to renew your license for you.

You can renew your insurance license one of two ways:

• https://www.nipr.com > Licensing Center > Renew a License
• https://www.sircon.com > Renew or Reinstate a License

You can reinstate your insurance license one of two ways:

• https://www.nipr.com > Licensing Center > Renew a License
• https://www.sircon.com > Renew or Reinstate a License

It might be too early to renew your license; you must wait until about 90 days before your license expiration date.

• Utah – https://www.sircon.com > Print a License
• Idaho – https://www.statebasedsystems.com/solar/index.html > Print License
• Arizona – https://www.sircon.com > Print a License